今天分享的文章主要講解如何從郵件裡面提取用戶返回的線上問題內容並做解析,通過拿到的數據信息進行分析整理,然後進行封裝請求禪道裡的接口進行提交,提交請求過程中緩存數據庫中是否存在進行一次判斷處理,如果沒有存在的就提交,如果數據庫中存在就不用再提交,基於這個想法來看下今天的分享。

基礎信息準備

import imaplib, email,re,requests,time,pymysqlimapserver = 'smtp.office365.com'emailuser = "qa.notice@shangri-la.com"emailpasswd = "test123"#beta环境禅道地址beta_loginhost="http://zen.beta.com/index.php?m=user&f=login"beta_add_bughost="http://zen.beta.com/index.php?m=bug&f=create&productID=10&branch=0&extra=moduleID=0"#live环境禅道地址live_loginhost="https://zen.live.com/index.php?m=user&f=login"live_add_bughost="https://zen.live.com/index.php?m=bug&f=create&productID=10&branch=0&extra=moduleID=0"envs="live" #定义使用的环境

數據庫連接信息

#连接数据库相关的信息:beta_dicts={ "HOST" : '10.8.2.3', "PORT" : 3306, "USER": 'zentao', "PASSWORD" : 'test123', "NAME":"zentao"}live_dicts={ "HOST" : '10.7.1.7', "PORT" : 3306, "USER": 'zentao', "PASSWORD" : 'test123', "NAME":"zentao"}

數據庫查詢

#数据库查询操作def executesql(query,envs): try: if(envs=="beta"): conn = pymysql.connect(beta_dicts['HOST'], beta_dicts['USER'], beta_dicts['PASSWORD'], beta_dicts['NAME'], int(beta_dicts['PORT']),charset='utf8') print(beta_dicts) else: conn = pymysql.connect(live_dicts['HOST'], live_dicts['USER'], live_dicts['PASSWORD'], live_dicts['NAME'], int(live_dicts['PORT']),charset='utf8') print(live_dicts) cursor = conn.cursor() cursor.execute(query) result =cursor.fetchall() print("execute successfully!!!") if(len(result)==0): return 0 else: return result[0][0] except Exception as e: print(e) print("execute failed") finally: cursor.close() conn.close()

建立連接與檢索

#建立连接与检索匹配的邮件def search(): print("start to connect") conn = imaplib.IMAP4_SSL(imapserver) conn.login(emailuser, emailpasswd) conn.select('INBOX') # 选择收件箱(默认) print(conn) now = time.localtime() nowt = time.strftime("%d-%b-%Y", now) print(nowt) results , data = conn.search(None,'(FROM "Liang.Wu")','(ON "'+str(nowt)+'")') mailidlist = data[0].split() print(mailidlist) try: for id in mailidlist: print(id) resultss, data = conn.fetch(id, '(RFC822)') # 通过邮件id获取邮件,data是fetch到的邮件具体内容 e = email.message_from_bytes(data[0][1])

解釋說明與打印

''' Header()类: email.header.Header(s=None, charset=None, maxlinelen=None, header_name=None, continuation_ws=' ', errors='strict') 其中参数的含义理解如下: s:标头的值,也就是对应 From、To、Subject 的值;  charset:字符集格式,默认是 ASCII,但是一般指定 UTF-8 格式以兼容更多字符;  header_name:标头名,就是 From、To、Subject、Time 等; ''' subject = email.header.make_header(email.header.decode_header(e['SUBJECT'])) mail_from = email.header.make_header(email.header.decode_header(e['From'])) print("邮件的subject是%s" % subject) print("邮件的发件人是%s" % mail_from) body = str(get_body(e), encoding='ISO-8859-1') # utf-8 gb2312 GB18030解析中文日文英文 print("邮件内容是%s" % body) parse1(body) print("good job") except Exception as e: print("we catch an error!!!",e) finally: print("logout is success") print("the finally of operation!!!") conn.logout()

獲取郵件主體信息

#获取邮件主体信息def get_body(msg): if msg.is_multipart ():#Return True if the message’s payload is a list of sub-Message objects, otherwise return False. When is_multipart() returns False, the payload should be a string object. return get_body(msg.get_payload(0)) else: '''Return the current payload, which will be a list of Message objects when is_multipart() is True,  or a string when is_multipart() is False. If the payload is a list and you mutate the list object, you modify the message’s payload in place.''' return msg.get_payload(None , decode=True)

解析郵件內容並提交禪道

# 解析邮件内容并调用禅道提交(上一篇文章结合来看)def parse1(body): pattern = re.compile('Dear Colleagues,<br>(.*?)Thanks and Regards,<br>', re.S) pattern1 = re.compile('black">(.*?)<o:p>', re.S) pattern2=re.compile(';">\r(.*?);\r<',re.S) lists = re.findall(pattern, body) print("*"*10) lists = str(lists[0]).replace("\n", "").split("<br>") print(lists) resultlist = [] for i in range(len(lists)): if (len(lists[i]) > 1): resultlist.append(lists[i]) print(resultlist) id = resultlist[1] ids=str(str(resultlist[1]).split(":")[1]).lstrip() Subject = resultlist[2] Subjects="[FeedBack-"+str(str(resultlist[1]).split(":")[1]).lstrip() + "]--"+str(str(resultlist[2]).split(":")[1]) Creator = resultlist[3] Creators = str(str(resultlist[3]).split(":")[1]) Category = resultlist[4] IssueCategory = resultlist[5] if ("Low" in resultlist[6]): Severity = "4" Severity_desc = "Severity: Low (Limited business impact)" if ("Medium" in resultlist[6]): Severity = "3" Severity_desc = "Severity: Medium (Functional but impact operations)" if ("High" in resultlist[6]): Severity = "2" Severity_desc = "Severity: High (Major system outage)" Module = resultlist[7] if('black">' in resultlist[8] and '<o:p>' in resultlist[8]): Details = str(re.findall(pattern1, resultlist[8])[0]).replace("&quot;", "\"") if(';">\r' in resultlist[8] and ';\r<' in resultlist[8]): Details = str(re.findall(pattern2, resultlist[8])[0]).replace("&quot;", "\"") link = resultlist[9] steps = id + "<br>" + Subject + "<br>" + Creator + "<br>" + Category + "<br>" + IssueCategory + "<br>" + Severity_desc + "<br>" + Module + "<br>" + Details + "<br>" + link print(steps.replace("<br>", "\n")) sql="SELECT * FROM zt_bug WHERE title LIKE \"[FeedBack-"+str(ids)+"%\"" print(sql) if(executesql(sql,envs)>=1): print("there is an record exists!!!") #add_bug(Subjects, Creators, Severity, steps,envs) else: add_bug(Subjects,Creators,Severity,steps,envs)

提交bug至禪道

#提交bug到禅道的方法def add_bug(a,b,c,d,e): #此方法可以与上一遍文章结合在一起提交到禅道 pass